Here’s a professional Refund & Return Policy tailored for biologicalpeptides.com that’s merchant-approval friendly:

Refund & Return Policy

Effective Date: 9/9/2025
Last Updated: 9/9/2025

At Biological Peptides, customer satisfaction is important to us. Because our products are research-grade peptides and laboratory-use only, please review our refund and return guidelines below.

1. All Sales Are Final

Due to the sensitive nature of research products, all sales are final. We do not accept returns or exchanges once a product has been shipped. This policy ensures the safety, integrity, and quality of every product delivered.

2. Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at service@biologicalpeptides.com with your order number and photos of the issue.

We will investigate the issue promptly.
If approved, a replacement product will be shipped at no additional cost.

3. Lost Packages

If your package is lost in transit, please notify us immediately. We will work with the carrier to track or replace your order when applicable.

4. Cancellations

Orders may be canceled within 12 hours of purchase if they have not yet been processed or shipped. Once processing has begun, cancellations cannot be accepted.